Solving Common Problems for Event Management Companies

solvingcommonproblemsforeventmanagementcompanies

If you’ve ever been to a business expo, a conference, or a corporate event, you’ve most probably already benefited from the services of an event management company.  For example, let’s take a business conference.  Here are some of the services you may have taken for granted as an attendee:

  • Conference Registration – You know, the web portal where you can register for the event.
  • Mobile App – A free app you can download, which will have all your registration info, plus the entire conference program information.
  • On-site check in – When you arrive at the conference, you check in at a booth, receive your badge, as well as a nice care package.
  • Lunch and refreshments – Everything just magically shows up, from the fancy napkins to the waiters. Who keeps on bringing those convenient water bottles that keep getting snatched up?
  • Keeping the event going on schedule – Things happen, and someone has to make sure that the event continues on track.
  • Internet Marketing – Publicize your event on social media, send out and track emails, and send reminders to attendees.
  • Collect Payment – Hey, money has to come in!
  • Customer Support – Someone is inevitably going to need support.

You have a business to run, and an event to put on, and you don’t have the time, effort, or energy to focus on the minutia of running an event.  You want it to just work!  That’s where event management companies excel.  They know the business, they have the relationships, and they’re best equipped to make it happen, so that you can focus on what’s important to you!

Now, event management companies also have needs.  Let’s take their communications, for example.  This past week I had the opportunity to speak with several event planners regarding their needs with regards to their phones.  I started off my conversation with A.S., a New York City based event planner, as follows: “I noticed on your website that your company offers onsite assistance at national events.  Can you imagine what it would be like if you can have phone service at your event, which ties in seamlessly to your main phone service at your office?  I’m not talking about getting a separate system.  I’m talking about a fully integrated system which lets you take phones from your office and plug it into a specially provisioned VoIP Router which routes the calls back to your office via an onboard SIM Card.  You basically, take this router to your event, plug in a few phones, and you get VoIP service out of thin air!”  Imagine setting up an outdoor sporting event and actually having access to business phones!  Or, perhaps, an outdoor technology extravaganza.  In this day and age, phone and Internet service are ubiquitous services that should not be limited by geography or circumstances.  As an event planner, having access to these services when your competitors do not, gives you a distinct technological competitive advantage.

L.D., the founder of a New York City boutique event management firm, told me as follows:  “One thing that can never happen is our phones going down!  Another very important thing for us is to have the ability to self administer our phone service, so that we can redirect people’s phones to their cell phones, and provision new employees with ease.  We need to have this ability both, from our laptops, and from our mobile phone browser, as many times we are all offsite at events and all we have with us is our mobile phones.”

Fortunately, for L.D., the SimiPlex Cloud Based Solution can do all that and more.  Let’s start with the reliability of the service itself.  Our service is hosted in The Cloud, and is replicated across multiple secure data centers.  This means that if an entire data center went completely offline, there are still several other data centers available to route the call to and from your office.  Let’s say your office experienced a complete loss of power, the service will then route the call to your mobile phone, so that you never lose a single call.  Furthermore, with the SimiPlex 4G LTE capable VoIP Router, should your office Internet service go down, your VoIP phones will automatically re-register to The Cloud via the cellular network.  Your office phones will continue to function as if nothing happened.  When your Internet comes back up, the phones will immediately revert back to the wired Internet service.  Talk about peace of mind!

With regards to end user provisioning, the SimiPlex Admin Portal is extremely user friendly, enabling you to perform tasks such as renaming an extension, turning on call forwarding, or changing a forwarding destination, with ease.  With a few simple clicks, your change is activated, and you can go back to focusing on putting on a world class event!

My question for you is, what are you doing in your business to ensure that your time, effort, and energy is focused on achieving your goals, and not on things that would be best fulfilled by someone else?

A little bit about SimiPlex.  SimiPlex Technologies helps businesses save time and money by ensuring they have the right technology in place to effectively optimize their business communications.  We are a one stop provider for all your communications needs.  Our vision is to help businesses, throughout the world, leverage the benefits of the latest in technology, while ensuring a simple and smooth transition throughout the entire process.  Our mission is to help businesses connect to the world with ease.  SimiPlex Technologies was founded on the premise of being completely customer focused.  Besides our expertise and proven state of the art product line, our entire focus is on you, the customer, and helping you solve your business problems.  We take the time to listen to your needs, and offer suggestions on how to assist you in fulfilling those needs.  We are not aligned with any specific vendor or carrier.  We suggest solutions that can fulfill your needs, from the vendor or carrier who is the best fit for your business.  Our premier concierge service will leave you feeling pampered and well taken care of.

The following statement sums up our differentiator:  Our value is NOT just in the manpower, or the Product Knowledge.  Our industry has many organizations who might provide it.  Our true value and differentiation is in our Time Proven World Class Methodology that provides consistent results, and removes the risk to you, our valued customer.  We are here to SERVE.  We are here to serve YOU!

As Steve Jobs once said, “Be a yardstick of quality.  Some people just aren’t used to an environment where excellence is expected.”

We, at SimiPlex Technologies, are the yardstick of quality.

Check us out today!  http://www.simiplex.com, or call us at (212) 372-9847.

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